Shipping Policy
At CloudySips, we work hard to ensure your order reaches you safely, quickly, and with a little sparkle. This Shipping Policy outlines the details of our delivery process, timelines, and related terms.
Order Processing
Handling Time
Orders are typically processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Order Confirmation
Once your order is placed, you will receive an email confirmation. A second email with tracking details will be sent once your order has been dispatched.
Shipping Rates and Delivery
Domestic Shipping (India)
Standard Shipping: 3–7 business days
Express Shipping (select areas): 1–3 business days
Shipping charges are calculated at checkout based on your delivery location and selected shipping method.
International Shipping
We currently do not offer international shipping. Stay tuned — we’re working on going global soon.
Tracking Your Order
Once your order is shipped, you’ll receive an email or SMS with a tracking number and link. You can monitor the status of your delivery in real-time.
If you don’t receive a tracking update within 3 business days, please contact us at info@thecloudysipp.com
Delivery Delays
While we do our best to ensure timely delivery, delays may occur due to:
High order volume during festive seasons
Weather disruptions
Courier service issues
Remote or hard-to-reach areas
We are not liable for delays caused by courier partners but will help you follow up and resolve issues promptly.
Incorrect Shipping Information
Please double-check your delivery address before placing the order. CloudySips is not responsible for delays or losses caused by:
Incorrect or incomplete addresses
Unreachable phone numbers
Customer unavailability at delivery time
Re-delivery or return-to-sender charges (if any) will be borne by the customer.
Damaged Packages
If your package arrives visibly damaged, please:
Take clear photos of the box and product
Refuse delivery if the item appears severely tampered
Notify us within 48 hours of receiving the product
We’ll assist you with a replacement or refund based on our Refunds & Returns Policy.
Shipping Support
For any shipping-related concerns, feel free to reach out to:
CloudySips
Email: info@thecloudysipp.com