Terms and Conditions

Welcome to Cloudy Sipp (“Company,” “we,” “us,” “our”). By accessing our website [insert domain], placing an order, or using our services, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using our website or purchasing our products.

1. Company Information

Cloudy Sipp is a registered food business under the Food Safety and Standards Authority of India (FSSAI).

  • Business Name: The Cloudy Sipp

  • FSSAI Registration Number: 21525001000593
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  • Validity: 13 June 2025 – 12 June 2030
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  • Registered Address: 12, Floor 1st, Plot 96, Kika Street, Gulalwadi, Girgaon, Bhuleshwar, Greater Mumbai Ward-C, Mumbai – 400004

2. Eligibility

  • You must be at least 18 years old to place an order.

  • By using our website, you confirm that you have the legal capacity to enter into a binding agreement.

3. Products & Services

  • Cloudy Sipp offers ready-to-drink beverages (excluding dairy products).

  • Product descriptions and images are for illustrative purposes. While we try to ensure accuracy, minor variations may occur.

  • All products are prepared, packaged, and delivered in compliance with FSSAI standards.

4. Orders

  • Orders can be placed via our website or authorized sales channels.

  • Acceptance of an order is subject to availability and confirmation of payment.

  • We reserve the right to refuse or cancel any order in cases of suspected fraud, incorrect pricing, or regulatory restrictions.

5. Pricing & Payment

  • Prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes, unless stated otherwise.

  • We accept payments via secure third-party payment gateways.

  • Cloudy Sipp does not store your card or banking details.

6. Shipping & Delivery

  • Delivery timelines may vary depending on location and logistics partners.

  • Risk of loss or damage passes to you once the product is delivered to your address.

  • We are not liable for delays caused by events beyond our control (e.g., strikes, natural disasters, transport disruptions).

7. Returns & Refunds

  • Due to the perishable nature of beverages, we do not accept returns once products are delivered.

  • Refunds are only applicable in cases of:

    • Damaged or defective products.

    • Wrong product delivered.

  • Requests must be raised within 48 hours of delivery, along with proof (photo/video).

8. Promotions & Discounts

  • Promotional offers, coupons, or discounts are valid for limited periods and cannot be combined unless stated.

  • We reserve the right to modify or withdraw offers at any time.

9. Intellectual Property

  • All content on our website, including logos, designs, product images, and text, is the property of Cloudy Sipp.

  • You may not copy, reproduce, or distribute our content without written consent.

10. Limitation of Liability

  • Cloudy Sipp ensures compliance with food safety regulations but shall not be liable for:

    • Allergic reactions due to undisclosed sensitivities.

    • Incorrect storage or handling by the customer.

    • Third-party actions beyond our control.

  • To the maximum extent permitted by law, our liability is limited to the value of the product purchased.

11. Compliance

  • Cloudy Sipp complies with the Food Safety and Standards Act, 2006 and holds a valid FSSAI registration.

  • Customers are responsible for ensuring compliance with local laws if ordering outside India.

12. Termination of Access

We reserve the right to suspend or terminate access to our website or services if you violate these Terms.

13. Governing Law & Jurisdiction

  • These Terms & Conditions are governed by the laws of India.

  • Any disputes shall be subject to the jurisdiction of courts in Mumbai, Maharashtra.

14. Contact Us

For questions or concerns regarding these Terms & Conditions, please contact:

Cloudy Sipp – Legal Team
 📧 Email: info@thecloudysipp.com
📞 Phone: +91-9819402441
📍 Address:  Mumbai – 400004