Privacy Policy

At Cloudy Sipp (“Company,” “we,” “our,” or “us”), your privacy is our priority. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website [insert domain], purchase our products, or interact with us in any way.

1. Who We Are

Cloudy Sipp is a registered food business under the Food Safety and Standards Authority of India (FSSAI), operating as a retailer of beverages (excluding dairy products).

• FSSAI Registration Number: 21525001000593
• Validity: 13 June 2025 – 12 June 2030 0dadcd05-94d2-489f-b038-34c3a64…
• Registered Address: 12, Floor 1st, Plot 96, Kika Street, Gulalwadi, Girgaon, Bhuleshwar, Greater Mumbai Ward-C, Mumbai – 400004 0dadcd05-94d2-489f-b038-34c3a64…

We comply with the Food Safety and Standards Act, 2006 and applicable data protection laws to safeguard your information.

2. Information We Collect

When you use our website or purchase Cloudy Sipp products, we may collect:

• Personal Information: Name, email address, phone number, billing/shipping address, payment details (via secure payment providers).
• Non-Personal Information: Device type, browser details, IP address, usage statistics, cookies.
• Purchase & Preference Data: Product selections, order history, subscription details.

3. How We Use Your Information

We use the collected data to:

1. Process and deliver your orders.
2. Provide customer support.
3. Send service updates, promotions, or newsletters (with your consent).
4. Improve our website, services, and product offerings.
5. Comply with legal and regulatory obligations.

4. Cookies & Tracking

We use cookies and tracking tools to:

• Improve browsing and shopping experience.
• Analyze traffic and website performance.
• Deliver tailored promotions.

You can manage cookies through browser settings, but disabling them may impact functionality.

5. Sharing of Information

We do not sell or rent your personal data. We may share it only with:

• Service Providers: Logistics, payment processors, marketing platforms.
• Regulatory Authorities: If required under applicable laws (e.g., FSSAI, government orders).
• Business Transfers: In case of mergers, acquisitions, or restructuring.

6. Data Retention

• We retain personal information as long as necessary to fulfill purchase and service obligations.
• Payment details are handled by certified third-party payment processors; we do not store your card information.
• You can request deletion of your personal data at any time, subject to legal requirements.

7. Your Rights

You may have the following rights under applicable law:

• Access the personal data we hold about you.
• Correct or update your details.
• Request deletion (“right to be forgotten”).
• Opt out of marketing communications.
• Withdraw consent at any time.

To exercise these rights, email us at info@thecloudysipp.com.

8. Data Security

We use industry-standard practices to protect your data:

• SSL encryption for transactions.
• Restricted employee access.
• Regular monitoring and audits.

While we take strict measures, no system is 100% secure. By using our services, you accept this risk.

9. Children’s Privacy

Cloudy Sipp products and website are intended for individuals 18 years and above. We do not knowingly collect data from minors.

10. Third-Party Links

Our website may link to third-party sites. We are not responsible for their content or privacy practices. Please review their policies before sharing data.

11. Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted here with an updated “Last Updated” date.

12. Contact Us

For any privacy-related queries, reach out to us:Cloudy Sipp – Privacy Officer 📧 Email: info@thecloudysipp.com 📞 Phone: +91-9819402441 📍 Address: 12, Floor 1st, Plot 96, Kika Street, Gulalwadi, Girgaon, Bhuleshwar, Greater Mumbai Ward-C, Mumbai – 400004